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Employment Opportunities

Do you strive for excellence, love working with all types of people, have strong communication skills, and are goal-oriented?

We're hiring!

If this sounds like you, then we need to talk! We are hiring Team Members who wish to find a long-term career with the opportunity to learn, grow, and assist people who are purchasing a property. AJF Inspections & Engineering is a dynamic, innovative, rapidly growing company and we are hiring for multiple positions.

Our Team Members service, educate and protect our clients through the highest standards of integrity, professionalism, and care. We pride ourselves on being the best in the business!

Why work with us?

Our Vision

To deliver innovative and superior services that surpass the industry standard and help our clients and team members fulfill their dreams/goals.

AJF Inspections & Engineering genuinely values our Team Members. We reward loyalty, commitment, and outstanding performance by providing a variety of employee benefits.

Current job listings

Home Inspector
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Job Description:

The AJF Inspector provides a professional and thorough review of a property’s systems and components adhering to our Professional Standards of Practice. The information is communicated, both written and verbal, in a non-alarming, unbiased manner, while upholding our mission of service, education, and protection to clients through the highest standards of integrity, professionalism, and care.

Key Objectives:

  • Ensure outstanding service for our client and real estate agents for all company services.
  • Prepare an accurate and technically correct inspection report in accordance with AJF and Arizona
    Board of Technical Registration Standards of Practice (SOPs).
  • Build trust and future referrals with clients and agents using a calm, consistent, honest, and thorough
    communication approach.
  • Present inspection results to the client and agent through unbiased and neutral feedback.
  • Respond to client and agent concerns/questions in a patient, thorough and professional manner.
  • Communicate value of additional services offered by AJF.
  • Adopt and support AJF’s Mission, Vision, Value and Culture while embracing learning and growing
    to be the best version of yourself.

Duties/Responsibilities:

Pre-Inspection Preparation

  • Daily monitoring of your ISN schedule to give advance notice to Office Team of any issues.
  • Daily, careful review of your work order(s) to ensure that you have all tools and equipment available.

Inspections

  • Perform home and pool & spa inspections
  • Perform termite inspections
  • Perform commercial inspections
  • Perform mold testing/screening
  • Perform thermal imaging
  • Perform radon testing
  • Attend field and in office training

Post Inspection

  • Daily completion of Quality Control checklist.
  • Daily submission of RecallChek after each inspection.
  • Upload reports and email to the client and agent the day of the inspection.
  • Answer post-inspection client and agent questions/concerns.

Additional Duties

  • Attend all company training sessions, weekly zoom or conference calls, staff meetings etc.
  • Participate when asked to support AJF sponsored events and/or fundraisers.

Key Skills:

  • High attention to detail in all aspects of the position
  • Strong written and verbal communication skills
  • Strong technical knowledge of building systems and components
  • Excellent organizational skills and ability to follow a process
  • Ability to develop strong relationships & connect with Clients, Agents and the AJF Team
  • Technology skills – MS Office, ISN, Report Software
  • Proven ability to succeed
  • Coachable and results driven
  • Team player who welcomes challenges and embraces change

Experience/Training:

  • AZ BTR certified home inspector – Preferred
  • Inspection experience – Preferred
  • Customer service/relations – Preferred
  • Building/Trades experience – Preferred

Disclaimer: These requirements are representative, but not all-inclusive, of the responsibilities, knowledge and ability required for this position.

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Customer Service Specialist
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Job Description

The Customer Service Specialist (CSS) provides support and follow-up for clients and real estate agents while maintaining a highly efficient, positive, and energetic office environment. The CSS upholds our mission of service, education, and protection to clients through the highest standards of integrity, professionalism, and care.

Key Objectives:

The CSS is an integral part of the daily operations for busy, multi-inspector home and commercial inspection company. The CSS must have strong customer service skills, attention to detail and excellent communication skills. The CSS’s main goal is to support, improve, and exceed the inspection experience and delivery of our service for the clients and real estate agents who refer AJF.

Duties and Responsibilities:

  • Answer phones and respond to emails in a positive, friendly professional manner
  • Satisfaction calls and follows up post-inspection
  • Initial contact and coordination of follow up for customer service calls
  • Pre- and post-inspection, provide support for client’s questions and needs
  • Respond and oversee all client review platforms
  • Manage and assist with quality control processes
  • Assist in the order taking, scheduling and preparation of inspections
  • Update and maintain inspection database for complete accuracy
  • Perform other tasks as assigned

Key Skills:

  • Excellent communication skills: both written and verbal
  • Love working both on the computer and phone
  • Ability to multitask in a busy, small office while maintaining confidentiality & professionalism
  • Strong organizational and planning skills
  • Extremely detail-oriented, hardworking, and results-driven
  • Flexible, reliable, and self-motivated
  • Willing to follow a process and suggest new ideas/improvements as appropriate
  • A people person with a service attitude
  • Be a team player and cooperate with all co-workers
  • Excels in an incentive-based model
  • Computer proficient with Microsoft Office, Outlook, PowerPoint, Social Media Platforms
  • Previous customer service, scheduling, and/or administrative experience preferred
  • Education: High school diploma with some college or business training preferred
  • Full-Time position including weekends

Apply now

Client Coordinator
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Job Description

The Client Coordinator (CC) maintains a highly efficient, positive, and energetic office environment. Provides support for inspection personnel, while upholding our mission of service, education, and protection to clients through the highest standards of integrity, professionalism, and care.

Key Objectives:

The CC is an integral part of the daily operations for busy, multi-inspector home and commercial inspection company. The CC must have great attention to detail and strong communication skills to ensure the accuracy of order taking, scheduling, and preparation of inspections. The CC’s main goal is to provide clients with a seamless customer service experience from the first phone call to inquire or schedule an inspection through the delivery of our service.

Duties and Responsibilities:

  • Answer phones and respond to emails in a positive, friendly professional manner
  • Assist in the order taking, scheduling and preparation of inspections
  • Coordinate all information/documents needed for each day’s scheduled inspections
  • Assist and maintain quality control processes
  • Pre- and post-inspection, provide support with inspection questions/needs to uphold our reputation for excellent customer service
  • Update and maintain inspection database for complete accuracy
  • Perform other tasks as assigned

Key Skills:

  • Excellent communication skills: both written and verbal
  • Love working both on the computer and phone
  • Ability to multitask in a busy, small office while maintaining confidentiality & professionalism
  • Strong organizational and planning skills
  • Extremely detail-oriented, hardworking
  • Must be results-driven and willing to follow an accountability process for self and team
  • Flexible, reliable, and self-motivated
  • A people person with a service attitude
  • Be a team player and cooperate with all co-workers
  • Excels in an incentive-based model
  • Computer proficient with Microsoft Office, Outlook, PowerPoint
  • Previous scheduling, call center, administrative, and/or customer service experience preferred
  • Education: High school diploma with some college or business training preferred
  • Full-Time position including weekends

Apply now

Key Account Executive
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Job Description:

 

To assist AJF Inspections & Engineering expand our client base and revenue, while maintaining our goal of service and education to clients through the highest standards of integrity, professionalism, and care. The Key Account Executive responsibilities include prospecting new clients to introduce AJF Inspection services, attend meetings and events, outreach to existing clients, and be part of the internal social media team by posting multiple times per week on AJF company social media pages.

Key Objectives:

  1. Central role in helping to drive the growth of inspections and ancillary services for the company.
  2. Develop and expand new real estate agent relationships, top tier real estate offices, and brokers
  3. Interface with our Growth Manager to ensure individual and company goals are met.
  4. Utilize and maintain strategies that are proven effective in new agent and top agent acquisition and growth.
  5. Share ideas on new marketing ideas, systems, strategies, and materials for additional expansion opportunities.
  6. Reach, monitor, and ensure sales and revenue metrics are met for your territory.

Duties and Responsibilities:

  • Outreach to potential client prospects to schedule meetings.
  • Communicate AJF’s value and services to clients and customers.
  • Initiate contact with potential clients through cold-calling or through email campaigns.
  • Update and market to existing clients via telephone and email.
  • Perform regular follow-up calls or emails to facilitate communication with existing customers, while ensuring their satisfaction and new potential needs.
  • Maintain and assist in the development of the company’s social media presence.
  • Attend meetings and events as needed to be successful.
  • Attend company meetings as required.
  • Collaborate with sales executives to ensure the company’s goals and targets are met

 Key Skills:

  • Strong written and verbal communication.
  • Excellent organizational, system development, and implementation skills.
  • “People Person” with the ability to develop strong relationships internally and externally.
  • Must love being in a sales role.
  • Must be a self-starter with phenomenal follow up.
  • Must be results driven and willing to follow an accountability process for self and team.
  • Ability to juggle multiple tasks, projects, and people at one time.
  • Flexible mindset and strong drive to succeed.
  • Service based attitude.
  • Familiar with Microsoft office, Microsoft outlook, PowerPoint, Adobe, Social Media platforms.

Experience and Education:

  • The ideal candidate has a minimum of 3 years’ experience in a sales or account management role.
  • Ideal candidates have knowledge of the real estate industry.
  • Bachelor’s degree in marketing, business, communication preferred.

 

As part of our recruiting process and for your application to be considered, please use the links below to take two quick assessments and email your resume/cover letter for review to info@ajfengineering.com

Assessment  – Part 1

Assessment  – Part 2

 

Apply now